Ranakpur Handicraft – Refund and Returns Policy
Thank you for shopping with Ranakpur Handicraft! We strive to ensure customer satisfaction with our handcrafted products. Please review our Refund and Returns Policy carefully before making a purchase.
Return Eligibility
Items must be returned within 7 days of receiving the order.
Products must be unused, in their original packaging, and in the same condition as received.
Custom or personalized items cannot be returned unless damaged or defective.
Refund Process
To initiate a refund, contact us at ranakpurhandicraft@gmail.com with your order details and reason for return.
Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.
Refunds will be issued to the original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.
We recommend using a trackable shipping service to ensure successful delivery.
Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery.
Provide photos of the damage for quicker resolution.
We will offer a replacement or full refund, depending on product availability.
Non-Returnable Items
Custom and personalized orders.
Gift cards.
Clearance or sale items.
Order Cancellations
Orders can be cancelled within 24 hours of purchase for a full refund.
After 24 hours, cancellations may not be possible if the order has already been processed.
Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account and contact your credit card provider.
Refunds may take time to reflect in your account due to processing delays. Ranakpur Handicraft reserves the right to reject returns and refunds in cases of misleading or incorrect information provided by the customer.
Contact Us
For any questions or assistance with returns and refunds, contact us at:
Email: ranakpurhandicraft@gmail.com
Website: www.ranakpurhandicraft.com
This Refund and Returns Policy is subject to change without notice. Please review this page periodically for updates.